Shipping and delivery
Royal Mail tracked 24 (1-3 days) - £4.99
Royal Mail tracked 48 (2-5 days)- £3.99
DPD Local (Saturday delivery) - £11.50
DHL Express (Pre-12 delivery) - £12.50
DHL Express (2-5 business days) - £20.00
International Economy (3-8 business days) - £9.99
DHL Express (3-5 business days) - £30.00
International Economy (4-12 business days) - £14.99
DHL Express (2-5 business days) - £25.00
International Economy (5-10 business days) - £14.99
DHL Express (3-7 business days) - £40.00
International Economy (4-12 business days) - £19.99
(Delivery time will vary depending on region we will aim for all parcels to be with you between 7-14 days)
Customs lmport Duty & Taxes
Adora Swim is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of duties may be necessary to release your order if charges do incur. Adora Swim is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties & tax. Please keep an eye out for your shipment when tracking number is provided to avoid delays.
If you choose to reject/refuse delivery due to customs fees there will be a £25 return fee deducted from your refund to cover return shipping due to your refusal. This is non-negotiable.
CANCELLING YOUR ORDER
You have the right to cancel your order until the point in which it is shipped. We usually ship within 24 hours, but it can be sooner than this. Please email us at firstname.lastname@example.org and we will confirm the location of your package. If still at our warehouse, we will offer you a full refund, including shipping charges.